Massachusetts Firms Look to WIN-911 to Raise the Alarm

Austin, Texas is pretty far away from the rolling hills and rocky shores of Massachusetts, but a Texas firm is supplying some of the top Massachusetts companies with a software product that protects their assets and, in some cases, even saves lives.

Companies such as Raytheon, EMC, Boston Scientific, Thermo Fisher Scientific and Biogen all have industrial processes that control and monitor their facilities. If part of the system malfunctions, it’s imperative to know right away. Those firms look to WIN-911, formerly Specter Instruments, the world’s most widely-used alarm notification software for the process control industry to recognize issues and raise an alert.

Working in unison with a company’s SCADA system and able to push notifications through a variety of devices and network environment (smartphone push notifications, web browser, analog or VOIP phone calls, SMS messages, email, in-plant announcement system, and other devices), WIN-911 recognizes an alarming condition and notifies the appropriate party. WIN-911’s built-in logic engine also decides how the notification escalates should the alarm continue to be a problem.

As a company with global clients, WIN-911 has plenty of options for service providers. Yet WIN-911 looked back to Massachusetts to keep its business at the leading edge of the online world. With a website newly designed by Worcester-based firm Applied Interactive, LLC, WIN-911 is set to launch a new version of it’s alarm notification software to the world, via touchpoints in Massachusetts.